Welcome to our Frequently Asked Questions section! Here, we address some common inquiries about the casino experience in New Zealand. Whether you’re a local or a visitor, we hope you find this helpful!
What is the age requirement for casino entry?
To enter a casino in New Zealand, you must be at least 20 years old. It’s essential to carry valid identification, as it may be required for verification.
Is there a specific dress code at casinos?
While there isn’t a strict dress code, it’s recommended to dress smartly. Men often wear collared shirts and trousers, while women can choose a range of casual yet stylish options. Avoid clothing with offensive imagery.
Are smoking facilities available in the casino?
Smoking is prohibited inside casinos and their outdoor areas. Designated smoking zones are provided outside the venues for guests who wish to smoke.
How accessible are the casinos for individuals with disabilities?
All casinos in New Zealand are designed to be wheelchair-accessible, ensuring that everyone can enjoy the facilities. Staff members are always available to assist those in need.
Can children enter casino premises?
No, children are not allowed in gaming areas. However, they can accompany adults in non-gaming sections, such as restaurants and entertainment areas, as long as they are supervised.
Are pets allowed in the casino?
Pets are not permitted inside casinos, with the exception of certified service animals. This policy applies to all areas of the casino.
Who is prohibited from accessing gaming areas?
The following individuals cannot enter gaming areas:
- Those under the age of 20
- Individuals showing signs of intoxication from drugs or alcohol
- Persons enrolled in self-exclusion programs
- Anyone with a court order restricting casino entry
- Employees of the casino and related entities
Those who attempt to enter in violation of these rules will be asked to leave.
Can I take photos inside the casino?
Photography and videography are not allowed in gaming areas. If you are caught taking pictures or videos, casino security will intervene.
Are electronic devices allowed at gaming tables?
Using mobile devices at gaming tables is generally prohibited. If you need to use your phone, please step away from the gaming area first.
What are the policies on alcohol consumption?
The legal drinking age in New Zealand is 20, and alcohol is only permitted in designated areas within the casino. Anyone who appears overly intoxicated will be refused entry.
Am I allowed to bring bags into the gaming areas?
Yes, bags are allowed, but they will undergo security checks. Larger items may need to be stored in the cloakroom or left in your vehicle.
Is there surveillance within the casinos?
Yes, casinos utilize CCTV for security, regulatory compliance, and crime prevention. This includes facial recognition systems for individuals on self-exclusion lists.
Is it permitted to solicit within casino premises?
No, unauthorized solicitation or advertising is strictly forbidden in casinos. Security will take appropriate measures against anyone found engaging in these activities.